Onexbey's Privacy Policy — Your data is secure

1 Introduction

Welcome to Onexbey. We operate a safe and trusted online betting platform for users in Bangladesh. Our Privacy Policy explains how Onexbey collects, stores, uses, and protects your personal information.

This privacy policy applies to the Onexbey website (onexbey.net), mobile app, and all associated services. By using our platform, you are deemed to have agreed to this privacy policy. Please read this document carefully before registering.

We believe your privacy is a fundamental right. Onexbey's Privacy Policy is built on the principle of full transparency — everything we collect, why we collect it, and how we use it is clearly stated here.

2 What Information We Collect

Onexbey collects only the information needed to operate our services securely and deliver the best possible experience. Our data collection happens in three stages:

2.1 Directly Provided Information

When you register with or use Onexbey, the following information is collected:

• Full name and date of birth
• Email Address & Mobile Number
• Residential address (district/division)
• National ID (NID) or Passport Number (for KYC verification)
• Mobile Banking Number (bKash/Nagad/Rocket)

2.2 Automatically Collected Information

When you browse the Onexbey platform, the following information is collected automatically:

• IP Address & Device Type
• Browser name and version
• Operating System
• Pages visited and time spent on each (Session data)
• Referral source (where you came from)

2.3 Transaction Information

Records of your deposits, withdrawals, and betting activity are maintained. This information is required for financial security and compliance purposes.

2.4 Summary of Collected Data

3 How We Use Your Data

Onexbey uses your data solely for legitimate, defined purposes. We never misuse your information or use it beyond what has been authorized. A full list of how we use your data is provided below:

3.1 Service Delivery & Operations

• Creating and Managing Your Account
• Processing Deposits and Withdrawals
• Managing Betting Activity
• Providing Bonuses & Promotional Offers
• Calculating VIP Program Points & Benefits

3.2 Security & Compliance

• Preventing Fraud, Money Laundering & Illegal Activity
• Completing KYC & Age Verification
• Detecting Duplicate (Multiple) Accounts
• Complying with applicable laws and regulations

3.3 Communication & Support

• Sending Important Account Notifications
• Sending transaction confirmation messages
• Providing Customer Support
• Sending promotional offers with your consent

3.4 Service Improvement

• Improving the platform experience
• Displaying content based on user preferences
• Identifying & Resolving Technical Issues

4 Data Sharing & Disclosure

Onexbey never sells or rents your personal information. However, we may share data in the following limited circumstances:

4.1 Service Provider Partners

We work with a number of trusted technology partners to operate our platform — including payment processors, server hosting providers, and security service providers. These partners are given only the information necessary to perform their specific functions and are required to comply with our privacy policy.

4.2 Legal Obligations

We may disclose information in response to applicable laws in Bangladesh, court orders, or lawful requests from government authorities. In such cases, we will make every effort to notify you, provided we are legally permitted to do so.

4.3 Business Changes

If Onexbey undergoes a merger, acquisition, or asset transfer, your data may be transferred to the new entity. You will be notified in advance if this occurs.

5 Data Security Measures

Onexbey uses industry-leading technology to protect your data. Our security measures are detailed below:

5.1 Technical Safeguards

• SSL/TLS Encryption: All data transfers across the website and app are encrypted with 256-bit SSL
• Password Hashing: Passwords are stored using the bcrypt algorithm — no one can view them directly
• Firewall: An advanced firewall system prevents unauthorized access
• DDoS protection: Servers protected against cyber attacks

5.2 Administrative Security

• Only a limited number of staff have access to your data
• Every data access is logged
• Staff receive regular privacy training
• Non-Disclosure Agreement (NDA) signed with third parties

6 Cookie Policy

The Onexbey website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.

6.1 Types of Cookies We Use

6.2 Cookie Controls

You can disable or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent certain features of the platform from functioning properly.

7 Your Rights

As an Onexbey user, you have a number of important rights regarding your personal data. We fully respect and uphold each of these rights:

• Right to Know: To find out what data we hold about you, send a request to contact@onexbey.net
• Right to Rectification: You may request a correction if any of your information is inaccurate
• Right to Erasure: You may request deletion of your data unless we are required by law to retain it
• Right to object to processing: You can opt out of marketing communications at any time
• Right to data portability: You can request a copy of your data

8 Data Retention Period

Onexbey does not retain your data indefinitely. A specific retention period is defined for each type of information:

Once the retention period expires, we securely delete your data or anonymize it so that you can no longer be identified.

9 Child Protection

Onexbey strictly prohibits participation by anyone under the age of 18. We do not knowingly collect any data from minors.

Age is verified at registration, and KYC documents are requested in cases of suspicion. If we discover that information from a minor was collected in error, we will immediately close the account and delete all associated data.

10 Privacy Policy Updates

Onexbey may update this Privacy Policy from time to time. If changes are made, we will notify you through the following methods:

• A notification will be sent to your registered email address
• A pop-up notification will be displayed when you log in to the platform
• The "Last Updated" date at the top of this page will be revised accordingly

For significant changes, you will be notified at least 14 days before they take effect. Continued use of the platform after the new policy comes into effect will be considered your acceptance of the updated terms.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us: